Help us bring digital assets to everyday people. 100% remote work ANYWHERE in the world. Get paid in bitcoin.
These are REMOTE POSITIONS. Feel free to work anywhere in the world.
Ready to take your place building the future of digital assets? Are you passionate about the blockchain and the sweeping changes it is creating across the world? Do you store some of your wealth in digital assets? Do you believe that Bitcoin, Ethereum, and other blockchain assets are beginning to facilitate a great wealth transfer?
The Financial Crisis of 2008 changed everything. Wealth around the world was decimated. The US government stole money from Main St. to give to Wall St. Governments have not stopped their reckless spending at the expense of its citizens. Central banks keep printing money, eroding purchasing power. The war on cash has just begun.
We believe these actions are causing consumers, businesses, and investment firms to seek a new asset class to invest and protect their wealth. The emergence of blockchain technology has created a movement to shift power back to the people to manage their own assets, with no banks, no brokers, or institutional oversight. We created Plutus for these visionaries, those who want to depart the legacy financial system to protect and create wealth for future generations.
Plutus provides 24/7 customer support. These positions will be filled by people spread across all time zones. We have both full-time and part-time positions open.
Do you like managing your own digital assets? Do you consider yourself a pro user and never ask for help? Do you enjoy problem solving by reading and searching for answers? Do you enjoy helping others and teaching your friends about the blockchain?
Plutus receives hundreds of emails, phone calls and chat messages daily from customers learning about digital assets. As an Plutus Community Support Engineer you will connect with customers through email and our live Slack chatroom. Additional bonuses are given to Community Support Engineers who handle live support calls.
What You Will Do
Salary and Payment
Plutus Community Support Engineers make between 20k - 60k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.
20k : You are passionate and excited to learn but young and new to customer blockchain support. You likely understand the basics of blockchain assets but have never had a customer support position.
40k : You have impressive written English and grammar abilities and have done customer support in the past. You know how to connect with users on an emotional level. You are knowledgeable about blockchain assets and have extensive leadership and problem solving abilities. You are self-driven and suggest and implement new ways to optimize the business and individual processes.
60k : Tenured customer support wizard both on the phone, in person and through email and live chat. You know every aspect of blockchain assets, security, digital assets and can explain complicated concepts easily. You also have leadership abilities and can optimize the current customer service experience and produce measurable improvement. It is likely you understand basic programming + HTML/CSS and can create your own self-help support documents. You also help, educate and motivate other team members. Candidates in this role are typically moved to leadership roles and management positions.
How To Apply
You know how every group of friends has that one person who serves as the glue that holds everyone together? Every marketing team needs glue, too. Reflective, analytical, strong, strategic Gorilla Glue.
Marketing operations professionals are charged with monitoring, measuring, and analyzing the effectiveness of marketing initiatives as they relate to the overall company's goals. Marketing operations staff work closely with sales teams, and sometimes also have a sales operations counterpart. Together, they manage the relationship between marketing and sales to ensure that both sides are optimized to deliver (marketing's role) and work (sales' role) the highest quality leads, something we at HubSpot have grown fond of calling "smarketing." Marketing operations staff make projections about the quality of the sales and marketing pipeline and spot efficiencies that will make the company work better as a whole.
As a marketing operations manager, you will work to create scalable processes that ensure best practices in lead generation and database management. You will also conduct complex data analyses that will be used to inform strategic decisions by stakeholders from across the company. You will be working in a fast-paced environment managing multiple projects at once.
Executes profitable trading and market-making of foreign exchange products. Responsible for pricing customers and market counterparties and successfully managing and covering the resulting risk (or supporting the pricing and risk management of customer transactions, in the case of the analyst/associate role). Responsible for providing analyses of market conditions, including foreign and domestic economic and political events, market trends and developments. Contributes to the safety and profitability of the business by ensuring compliance with established procedures and regulations.
3rd - Overnight
Bridging the gap between traditional fiat finance and digital assets.